Redknee Transforms Billing At Brunei’s DST Group
Brunei’s Tier-1 Wireless Provider Depends on Redknee to Deliver Postpaid and Hybrid Billing Solutions
TORONTO – March 8, 2011 – Redknee (TSX: RKN), a leading provider of business-critical software and services for communications service providers, has announced it is working with DST of Brunei to transform its billing and customer care capabilities. This latest deal with Brunei’s leading wireless provider sees Redknee continue its growth and expansion into the Asia Pacific region.
Redknee is supplying its market-leading Turnkey Converged Billing (TCB) solution to DST, allowing the provider to replace its existing wireless postpaid billing platform with Redknee’s real-time converged billing and customer care solution. DST will now be able to enhance its subscriber offering and end-user experience to its postpaid subscribers by offering real-time promotions, enhanced customer care and the delivery of hybrid payment options, such as family or group account plans, faster to the market.
In the past 10 years, Brunei’s mobile market has experienced exponential growth, which has culminated to the mobile penetration rate surpassing 105 per cent today. Holding more than 85 per cent of the mobile market share, DST has selected Redknee to help it enhance its customer experience, drive customer loyalty and improve its revenue management. The agreement will see Redknee deliver not only real-time billing and customer care solutions, but also empower DST with retail inventory and point of sale management, mediation, roaming billing and settlement and web self-care options.
Idris T Vasi, CEO of DST Group, said:
“DST is committed to providing excellence in customer service. Redknee’s TCB solution will allow us to carry out this mission by offering new and innovative services to our customers, whilst empowering them to have control over their accounts. With Redknee’s support, we will have the tools to ensure that we maintain our leadership in the market by delivering a world-class mobile experience for our customers.”
DST will also benefit from Redknee’s increasing presence in the Asia Pacific region and the local support it provides to its customers.
Lucas Skoczkowski, CEO of Redknee, commented:
“We are delighted to be supporting DST to launch the best value-added services and subscriber experience to its customers. Redknee’s real-time solutions are enabling more than 90 service providers across the world to launch successful services, drive profitability and increase revenue across data, content and voice. At Redknee, we are continuing our investment in real-time products and services that serve wireless and multi-service operators around the world.”
For more information about Redknee and its solutions, please go to www.redknee.com.
For more information about DST Group and its solutions, please go to www.dst-group.com
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Redknee is a leading global provider of innovative communication software products, solutions and services. Redknee’s award-winning solutions enable operators to monetize the value of each subscriber transaction while personalizing the subscriber experience to meet mainstream, niche and individual market segment requirements. Redknee’s revenue generating solutions provide advanced converged billing, rating, charging and policy for voice, messaging and new generation data services to over 90 network operators in over 50 countries. Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information, visit www.redknee.com.
About DST Group:
As one of Brunei’s leading private enterprises, DST Group affirms our continuing commitment to providing our customers the best available products and services in information, communications and entertainment. Today we are a diverse group providing mobile services, broadband, broadcasting and content. Datastream Technology Sdn Bhd is the Holding company that supports the Group subsidiaries’ operations. DST Group’s flagship subsidiary, DST Communications Sdn Bhd (DSTCom) provides the country’s 2G, 2.5G and 3G mobile services as well as Mobile Broadband on a nationwide HSPA Broadband network.