Share the good news! – Rostrvm Solutions is sponsoring the London & South East Contact Centre Awards dinner, on 25 May
Rostrvm Solutions, leading provider of contact centre software applications, is sponsoring the London & South East Contact Centre Awards dinner, on 25 May.
Held at the Park Plaza Riverbank London Hotel, the awards celebrate the success of contact centres across the region and aim to raise the profile of the sector as an attractive career path, as well as highlight worthy role models.
Ken Reid of Rostrvm Solutions said, “It’s gratifying to be able to applaud people and companies in the contact centre industry who are performing well despite tough economic conditions. There are 12 categories in the competition this year and a shortlist of candidates will be announced on 23 March. At the Gala Dinner the winners will be asked to share their knowledge and experiences with the audience. The whole event provides an excellent opportunity to network and share best practice.”
One of the 12 categories is ‘Best Use of Technology’ and the judges will be looking for an organisation which has improved its operations through the integration of new IT solutions.
Contact centres need to deploy all channels open to them to gain – and keep – competitive edge and maximise performance in the current marketplace. As well as looking at processes and human resources, optimising IT should be part of a successful management strategy. Integrating new IT solutions doesn’t have to cost a fortune as the right piece of software, which complements existing IT, can improve performance both for staff and for customers.
For further details on the London & South East Contact Centre Awards: http://seccf.co.uk/index.php?option=com_content&view=article&id=118&Itemid=100
For further information on the rostrvm suite of flexible and robust applications please contact Rostrvm Solutions on 0800 6122 192 or visit www.rostrvm.com
About Rostrvm Solutions www.rostrvm.com
Rostrvm Solutions is a leading provider of contact centre software applications that make call centres and contact centres work efficiently and effectively. Based in Woking, Surrey it was established in 1986, and was previously a division of royalblue, the financial trading applications company. Rostrvm Solutions is now privately owned.
The company has built a solid reputation as a leading software developer of a suite of applications that help organisations to achieve and exceed business objectives whilst delivering personalised customer service.
The rostrvm call centre application is established across a broad spectrum of industry sectors with customers including Aviva, Canterbury City Council, EDF Energy, London Borough of Wandsworth, Nottinghamshire County Council, Insurance Dialogue Limited, Asia Risk Technologies and Telefocus.
