siptel helps to raise nearly £50,000 at Sport Relief call centre
siptel provides technology and onsite engineer for Thomson and First Choice call centre and gives prize for ‘Best Agent’ on the night
Siptel has announced that the Coventry based Thomson and First Choice call centre it supported raised £49,725 throughout the televised Sport Relief event on Friday 23rd March by taking donation calls. siptel also gave a prize to the ‘Best Agent’ on the night, who won £500 worth of holiday vouchers.
The Coventry call centre housed 140 volunteers for the event and took 1,563 calls throughout the evening. The highest donation, taken on a number of calls, was £1000. The call centre team also did some of their own fundraising by dressing up in fancy dress, baking cakes, and holding raffles and auctions with prizes.
“We’re thrilled to hear how much money was raised at the Thomson and First Choice call centre,” said Steve Rasmussen, Director at siptel. “Sport Relief is a fantastic cause that a lot of people want to donate to, so it was essential that the call centres that they reached were able to deal with the request as soon as possible. The solution that we implemented in the call centre there meant that Thomson and First Choice provided the best customer service possible, moving through calls quicker and ultimately helping to raise a lot of money for Sport Relief.”
As one of the UK’s biggest fundraising events, Sport Relief brings the entire nation together to get active, raise cash and change lives. All the money raised by the public helps people living unimaginably tough lives, both at home in the UK and across the world’s poorest countries.
About Sport Relief:
As the nation celebrates the biggest ever year of sport, the entire country can join in the fun with Sport Relief 2012 from Friday 23rd to Sunday 25th March.
Over one million men, women and kids are expected to take part in the Sainsbury’s Sport Relief Mile as they raise cash to change lives at home and across the world’s poorest countries. And, with a whole weekend of top Sport Relief telly planned across the BBC, it’s all set to be huge.
From David Walliams’ Thames swim to Eddie Izzard’s 43 marathons in 51 days, Sport Relief has a unique history of brave celebrities taking on gruelling physical challenges to raise cash and change lives. Sport Relief 2012 will be no exception with The BT Sport Relief challenges, a series of celebrity endurance feats.
Visit sportrelief.com to keep up with the latest news.
Sport Relief is an initiative of Comic Relief, registered charity 326568 (England/Wales); SC039730 (Scotland).
About Thomson and First Choice:
TUI UK & Ireland, the parent company of Thomson and First Choice, takes over five million customers on holiday each year from 20 UK hubs to 80 different destinations in 33 countries.
About siptel:
Head office based on The Surrey Research Park in Guildford, Surrey, siptel is an independent IT, voice and data solutions provider, delivering business focused communication solutions and associated technologies to the mid-to-corporate enterprise market. siptel designs, project manages and supports a wide range of communication systems, applications and services. siptel has experience in a wide range of sectors, including travel, education, healthcare and entertainment.
siptel has designed its own application called “siptel Directory”, an html based technology on a SIP phone, which has been used in the travel sector. siptel’s main areas of expertise includes IT applications, IP Telephony and SIP, Contact Centres, CRM, Unified Messaging, Outbound Applications, Network Services, Call Logging, Voice Recording and Audio Visual.
siptel has won a range of different awards – most recently, winner at the British Excellence in Sales and Marketing Awards (BESMA) 2011, Communications International Award 2009, finalist at the European IT Excellent Awards 2010, first runner up at the National Sales Awards 2010 for Technology Implementation Project of the Year, as well as short-listed for the Comms Business Awards 2011 and Customer Experience Awards 2011.
