Siptel implements state-of-the-art technology for the Royal Navy
Siptel and Atlas Elektronik collaborate on technology project, replacing legacy communications system for the Royal Navy
siptel, a leading independent new generation IT, voice and data solutions provider, has helped the Royal Navy on the design and implementation of an efficient new communications system for its ships, as part of a collaboration with Naval Communications experts, ATLAS Elektronik.
Atlas Elektronik UK Ltd worked with the Official Journal of the European Community (OJEC) to draw up an initial shortlist of potential technology partners suitable for the project. siptel was chosen as the IT consultant to work with ATLAS Elektronik, due to their integrity, capacity for innovation, IT knowledge and experience of replacing legacy technology similar to that on the Royal Navy’s fleet of ships.
“This was a fantastic and challenging project for us to be involved in”, said Steve Rasmussen, Director, siptel. “Whilst the legacy technology had been sufficient in the past, the limited functionality and cost of maintaining and managing the system meant that it was no longer a viable option for the Royal Navy. The technological advantages, such as quality and reliability, as well as improvement in communications, are the major benefits that the project team was able to deliver.”
Most of the infrastructure that siptel implemented was Avaya and Cisco, with a lot of SIP based integration and a plethora of features and functionality. siptel has implemented Voice over IP with the new network and many new applications can be run across it, such as full network applications, internet access, webcams/network cameras and lap tops. The solution is also capable, in the future, of delivering fibre to the cabins and video, taking it from just a commercial market offering to a whole new level.
“siptel seemed the right choice from the outset,” said Steve Godley, Project Engineer of ATLAS Elektronik UK. “They have lots of experience in dealing with complex technology environments and helped us select the most appropriate IT solution for the Royal Navy’s needs. Their consultative knowledge was excellent, and it is rare to find such dedication and calm professionalism, but siptel’s approach made the project flow seamlessly.”
siptel project managed the implementation, with the project managers using Prince2 methodologies. They also provided onsite training where necessary, so the vessels continued to function as normally as possible with the least interruption. In addition, siptel continues to provide support services for the PABX phone system, working alongside Atlas Elektronik.
About Siptel
Based on The Surrey Research Park in Guildford, Surrey, Siptel is an independent IT, voice and data solutions provider, delivering business focused communication solutions and associated technologies to the mid-to-corporate enterprise market. siptel designs, project manages and supports a wide range of communication systems, applications and services. siptel has experience in a wide range of sectors, including travel, education, healthcare and entertainment.
Siptel has designed its own application called “siptel Directory”, an html based technology on a SIP phone, which has been used in the travel sector (TUI Travel). siptel’s main areas of expertise includes IT applications, IP Telephony and SIP, Contact Centres, CRM, Unified Messaging, Outbound Applications, Network Services, Call Logging, Voice Recording and Audio Visual.
Siptel has won a range of different awards – most recently, winner at Communications International Award 2009, finalist at the European IT Excellent Awards 2010 and first runner up at the National Sales Awards 2010 for Technology Implementation Project of the Year.
Press Contact:
Andrew Ball
Chaz Brooks Communications
andrewb@chazb.com
Tel: +44 (0)1483 537890
siptel Contact:
www.siptel.co.uk
Tel: +44 (0)870 8711400
