Spinnaker Support Begins Software Maintenance and Support for United Kingdom Public Sector
–Crown Commercial Services awards Spinnaker Support a Place on Enterprise Application Support Services Agreement for SAP, JD Edwards, and Siebel Software Maintenance
HIGH WYCOMBE, England, Oct. 2, 2014 – Spinnaker Support, a global market leader for SAP, JD Edwards, Siebel, and Oracle Database software maintenance, managed services, and consulting services, today announced that Crown Commercial Services (CCS) has awarded them a place on the Enterprise Application Support Services (EASS) agreement for software maintenance services for SAP, JD Edwards, and Siebel.
CCS acts on behalf of the UK Government to drive savings for the taxpayer and improve the quality of commercial and procurement activity. EASS is fully EU compliant and provides easy access to third-party software maintenance, saving public sector organisations time and money.
Following a strict evaluation process of Spinnaker Support’s tender, they were awarded an agreement. Spinnaker Support was able to obtain this award due to several important factors including their ISO 9001:2008 quality management system certification, lifetime support policy for many older versions of SAP and JD Edwards, and global coverage providing 24 x 7 x 365 support availability.
“We are pleased to be able to offer a streamlined process for UK public sector organisations to capitalise on quality enterprise support and maintenance for a fraction of the cost,” stated Nigel Pullan, Vice President of EMEA. “Spinnaker Support’s more personalised support model in addition to the cost saving should be welcome in this market.”
Spinnaker Support has been providing third-party software maintenance for Oracle and SAP ERP systems around the world since 2008. More recently Siebel CRM on-premise and Oracle Database support services were added.
Public sector organisations interested in learning more about the Oracle and SAP support services should contact Spinnaker Support for further discussions. In addition, more information on the EASS agreement can be found here: https://ccs.cabinetoffice.gov.uk/contracts/rm1032
About Spinnaker Support
Spinnaker Support, a global market leader for SAP, JD Edwards, Siebel, and Oracle Database software maintenance, managed services, and consulting services, helps companies maximise their ERP and CRM software investments. More than 240 current clients worldwide have chosen Spinnaker Support as their provider of choice. Headquartered in Denver, Colorado, Spinnaker Support services are available across five regional operation centers on four continents. To learn more about Spinnaker Support, visit www.spinnakersupport.com, call +44 (0)20 8242 1785 in the U.K or +1-877-476-0576 in the U.S. Follow us on Twitter and LinkedIn.
About Crown Commercial Service
The Crown Commercial Service (CCS) works with both departments and organisations across the whole of the public sector to ensure maximum value is extracted from every commercial relationship and improve the quality of service delivery. The CCS goal is to become the “go-to” place for expert commercial