Syniverse and Concur Enable Real-Time Messaging for Business Travellers
Enterprise Messaging Available to Concur’s 23,000 Global Customers
TAMPA, Fla. – Nov. 06, 2014 – Today Syniverse announced an agreement with Concur® (NASDAQ: CNQR), the leading provider of spend management solutions and services, to increase the overall reliability for mobile delivery of relevant messages to business travelers anytime, anywhere and on any device. The agreement provides Concur customers with access to Syniverse’s advanced Enterprise Messaging Service, enhancing the reach and scalability of both the Concur Risk Messaging and Concur TMC Messaging solutions.
“As business travel continues to grow, so does the complexities of enterprise-based travel management and the importance of risk mitigation,” said Johnny Thorsen, Senior Director Product Management and Strategy at Concur. “Being able to provide reliable updates to these mobile travelers in urgent situations anytime, anywhere is becoming a mandatory part of a company’s travel management strategy and that is why we’ve leveraging Syniverse’s global reach and dependability as the leading messaging aggregator.”
Concur Messaging captures business travelers’ data from flights, hotels rental cars and rail – regardless of where travel is booked. This provides employers with the ability to define and deliver critical messages based upon an employee’s current and future travel locations in the event of an urgent situation. By using Syniverse’s Enterprise Messaging Service, Concur is able to provide companies with an automated, enterprise-wide solution to send messages that directly reach employees via an SMS whether they’re on the road, at their desk or anywhere in between.
“It’s critical for companies to be able to provide seamless and real-time engagement with business travelers wherever they are,” said Alfred de Cárdenas, President of Global Sales and Service, Chief Sales Officer, Syniverse. “Our Enterprise Messaging Service supports Concur’s automated business travel solutions through the delivery of anytime, anywhere messages that bridge geographical and technological borders.”
Syniverse is the leading global transaction processor that connects more than 1,500 mobile service providers, enterprises, ISPs and OTTs in nearly 200 countries and territories, enabling seamless mobile communications across disparate and rapidly evolving networks, devices and applications. We deliver innovative cloud-based solutions that facilitate superior end-user experiences through always-on services and real-time engagement. For more than 25 years, Syniverse has been simplifying complexity to deliver the promise of mobility – a simple, interoperable experience, anytime, anywhere. For more information, visit www.syniverse.com, follow Syniverse on Twitter or connect with Syniverse on Facebook.