TeleCommunication Systems Achieves Cisco Master Managed Services Certified Partner and Cisco Silver Certified Partner Certifications; Also Receives Cisco Powered Managed Services Designation in the U.S.


Company Recognized as Having Highest Level of Expertise in Developing and Delivering Managed Services



ANNAPOLIS, MD, Feb 29, 2012 -TeleCommunication Systems, Inc. (TCS) (NASDAQ: TSYS), a world leader in highly reliable and secure mobile communication technology, announced today it has achieved the Cisco® Master Managed Services and Silver Certifications. The Master certification recognizes TCS’ investment in the Information Technology Infrastructure Library® (ITIL) processes, practices and tools necessary to provide high-quality managed services; to earn Silver Certification, TCS had to meet rigorous standards for networking competency, service, support and customer satisfaction set forth by Cisco. In addition, TCS has achieved Cisco Powered managed services designation in Cisco Powered Managed Connectivity.



“Cisco is a world-class company, and their requirements for these certifications are extremely demanding,” said Michael Bristol, senior vice president and general manager of TCS’ Government Solutions Group. “Achieving the Silver and Master Managed Services certifications, as well as the Cisco Powered Network designation validates that our skills, processes and capabilities in offering robust, secure and scalable solutions to our customers meet their high standards.”

As a Cisco Master Managed Services Certified Partner, TCS has demonstrated the ability to deliver sophisticated solutions, met stringent requirements that reflect a depth of capabilities, and undergone an independent audit by an objective third-party auditor. TCS was also required to offer at least two managed services using the resources and procedures necessary to deploy, manage and support Cisco solutions.



“TCS’ investment in the Cisco Master Managed Services Certification ranks it among an elite group of channel partners with the resources to deploy, manage and support services for multiple technologies,” said Edison Peres, senior vice president of worldwide channels at Cisco.

As a Cisco Silver Certified Partner, TCS has met requirements for attaining a broad range of expertise. To achieve Cisco Silver Certification, TCS was required to achieve the following Cisco advanced specializations: Advance Security and Cisco Express Unified Communications. In addition, TCS was required to integrate Cisco Lifecycle Services into their offerings and maintain high levels of customer satisfaction based on independently audited customer satisfaction surveys.

The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills, and then validates their skills through a third-party audit. Cisco resale partner certifications — Gold, Silver, Premier and Select — represent an increasing breadth of skills across key technologies and a partner’s ability to deliver integrated networking solutions. Cisco resale partner specializations — Master, Advanced and Express — reflect an increasing depth of sales, technical and service expertise in particular technologies.




About TeleCommunication Systems, Inc.



TeleCommunication Systems, Inc. (TCS) (NASDAQ: TSYS) is a world leader in highly reliable and secure mobile communication technology. TCS infrastructure forms the foundation for market leading solutions in E9-1-1, text messaging, commercial location and deployable wireless communications. TCS is at the forefront of new mobile cloud computing services providing wireless applications for navigation, hyper-local search, asset tracking, social applications and telematics. Millions of consumers around the world use TCS wireless apps as a fundamental part of their daily lives. Government agencies utilize TCS’ cyber security expertise and professional services for mission-critical communications. Headquartered in Annapolis, MD, TCS maintains technical, service and sales offices around the world. To learn more about emerging and innovative wireless technologies, visit



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