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Telenor Sweden boosts network performance & QoE with MYCOM OSI

by david.nunes

Telenor Sweden selects MYCOM OSI for Network Performance Management

NIMS-PrOptima™ beats competition to deliver single unified system across multiple network domains

London, UK – 27th January 2015 – MYCOM OSI, the leading independent provider of best-in-class Service Assurance solutions to the world’s largest Communications Service Providers (CSPs), today announced that the NIMS-PrOptima™ Service and Network Performance Management platform has been selected by Telenor Sweden to manage the performance of its mobile and fixed networks.

Telenor Sweden’s strategy requires a new performance management solution to gather and use data from various network domains including RAN, CS Core, PS Core, VAS, IP and Probes. Telenor Sweden required the solution to be simple to use, enabling users to quickly analyze network performance with minimal time and effort spent on report development. Key requirements included system performance and scalability, comprehensively available off the shelf modules, an effective drag and drop GIS environment and support for supervision automation.

Telenor Sweden’s comprehensive evaluation process included a competitive Proof of Concept trial within a multi-vendor RAN and PS Core network environment. MYCOM OSI won this competition based on its faster delivery timescales and ability to better meet real-world deployment challenges.

 “The service quality and user experience we provide for and offer our customers are paramount to us. We need to be able to have full control of how our networks perform and how our customers experience different services”, said James Christie, Head of Network Performance Management at Telenor Sweden. “Having spent the last 5 years modernizing and expanding our fixed and mobile infrastructure and services into one of the most advanced networks in the world, we identified a requirement to also update our service operations with a range of probes and tools. After an extensive evaluation we found NIMS-PrOptima™ to be the best suited platform to meet our requirements for network performance management. Furthermore, MYCOM OSI’s telecom domain expertise made the selection process much easier, while their customer references were simply second to none and this gave us the final reassurance to select them.”

NIMS-PrOptima™ is a converged (Fixed/IP/Mobile) Service and Network Performance Management solution with out-of-the-box support for multiple technologies, domains and equipment vendors across access, backhaul, core and service networks. It processes large volumes of performance, configuration and services data in near real time, and has advanced correlation, analysis, reporting and visualization modules. It is also highly flexible via automation, workflow and configuration capabilities.

Dr. Payam Taaghol, CEO of MYCOM OSI, commented: “We are very pleased that Telenor Sweden has selected NIMS-PrOptima™ to replace its legacy network performance management system. This customer win again proves that our continued sole focus on the telecom market – unlike some generalist IT vendors we compete against – directly translates into more rapidly deployed, more reliable solutions because we can better understand and solve our customers real-world challenges with telecom-specific software functionality and in efficient systems implementation.”


MYCOM OSI is a leading independent provider of award-winning, best-in-class Service Assurance solutions to Tier-1 CSPs including AT&T, Deutsche Telekom, Maxis, Sprint, STC, Telefónica/O2, Telenor, T Mobile, Verizon and Vodafone. Its telecom-centric Service Assurance solutions, which include Performance Management, Fault Management and Service Management: create intelligence out of billions of disparate data across vendors, technologies and domains; align network, service and customer teams; empower users with flexibility and autonomy from vendors; deliver efficiency through automation capabilities. MYCOM OSI, headquartered in London UK, has 250+ staff worldwide and has been 100% focused on telecom networks Service Assurance for 20+ years. It was formed in 2014 by bringing together two leading telecom industry Service Assurance software providers when MYCOM acquired OSI.

Further information about MYCOM OSI can be found at www.mycom-osi.com.

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