TelZar 019 Deploys FTS’ Convergent Billing & Customer Care Solution
FTS’ Leap™ Billing supports range of services for Israel’s new international carrier
Herzliya, Israel | January 30, 2012: FTS, a global provider of billing, customer care and policy control solutions for communications and content service providers, today announced that it has implemented its Leap™ Billing, a comprehensive end-to-end billing and customer care solution at TelZar 019, a provider of international calling services.
019 is a new international carrier in Israel offering a range of prepaid and postpaid communications services to a growing number of customers. The implementation of FTS’ Leap Billing includes charging, billing and customer care as well as interconnect billing. Leap Billing also provides 019 with the ability to manage the relationships with its dealers and resellers through the Reseller Management module. At the same time, Leap Billing’s customer management solution enables 019 to offer its subscribers a single point of contact for all their queries.
“We selected FTS because Leap Billing will open up TelZar to new possible services and increased flexibility,” said Azarya Sela, Managing Director at TelZar 019. “In addition to the new services we are able to rapidly introduce, resulting in new revenue opportunities, it will also enable us to improve our subscriber-facing activities. FTS is committed to providing us with the best possible telecom billing system and we’re looking forward to continued growth with FTS.”
“This is another great deal for FTS. Our Leap Billing solution enables 019 to build pricing rules and marketing plans which take into account each and every customer’s usage patterns and the richness of the choices they make,” said Nir Asulin, CEO, FTS. “Thanks to Leap Billing, 019 can roll out new services, bundles and promotions immediately. We were able to implement the system quickly and simply and Leap Billing will ensure that billing will not be a bottleneck for 019 as they implement new services or packages in the future.”
Leap Billing is a flexible, convergent billing, customer care and online charging solution that realizes substantial reductions in OPEX and CAPEX while increasing customer satisfaction and retention. Based on FTS’ patented business-control technology (DoTree™), the solution captures events delivered over single or multiple network technologies in real-time and responds to them based on a preconfigured set of business policies or actions. This flexibility and ease of use enables the service providers’ billing to become a business enabler for offering new marketing plans or services, with a rapid time-to-market.
About TelZar 019
TelZar 019 is a new international carrier, providing international calling services and voice termination services in Israel. The company offers a range of prepaid and postpaid communications services to a growing customer base.
About FTS
FTS is a leading provider of billing, customer care and policy control solutions for communications and content service providers. By analyzing events from a business standpoint rather than just billing them, FTS allows providers to better understand their customer base and leverage business value from every event and interaction. FTS deploys its full range of end-to-end, stand-alone and add- on telecom billing and policy control solutions to customers in over 40 countries and implements solutions in wireless, wireline, cable, content and broadband markets including multiple cross-network installations.
Serving the evolving needs of telecommunications providers, the company’s operations comprise international R&D locations and strategically-located sales support offices worldwide. Further information is available at http://www.fts-soft.com/.
For further information please contact:
Joshua PR: Patrick Smith, Tel. +44 7734 600553, patrick.smith@joshuapr.com
FTS: Moshe Peterfreund, Tel. +972-9-952-6500, press@fts-soft.com
