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Teracom Group selects Tribold EPM and Tribold CPQ to underpin Customer Service & Products Transformation Program

by david.nunes

Teracom Group selects Tribold EPM and Tribold CPQ to underpin Customer Service & Products Transformation Program

London, UKJuly 10, 2012: Tribold, the world’s leading provider of software solutions powering product agility for Communication Service Providers (CSPs), announced the Teracom Group has selected Tribold EPM and Tribold CPQ.

The Teracom Group offers a wide variety of communication solutions for radio and TV. For Teracom Group’s Pay-TV business in Boxer Sweden, Boxer Denmark and PlusTV in Finland, Teracom has selected Tribold, the leading provider of software solutions powering product agility for Communications Service Providers, to underpin its Customer Service & Products Transformation program.

“Having a single place in which to model our increasingly complex TV and broadcast offers is paramount to delivering more coherent products and better value for our customers” said Martin Carlsson, Director of Pay-TV IS, at Teracom Group. “Tribold are the right partner as they allow us to create, update and manage what and how we sell to our customers from a single platform. Tribold CPQ also ensures our customers and channels are always working off a single point of Product truth so that customer orders can flow seamlessly through our back-end systems”.

Simon Muderack, Tribold CEO says: “Working with the pay-TV companies within Teracom Group, we see a drive to streamline cycle times, costs of operations, and improve customer service. These goals are directly aligned with where Tribold can deliver real value to our customers.”

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About Tribold (www.tribold.com)

Tribold is the leading provider of software solutions powering product agility for Communications Service Providers (CSPs) worldwide. Our objective is to enable CSPs to accelerate speed to market for new offerings, improve offer conversion rates, and improve efficiency in the fulfillment of orders.

Tribold solutions include:

  • Tribold EPM (Enterprise Product Management) – a Centralized Product & Service Catalog with end-to-end Product Lifecycle Management capabilities.
  • Tribold CPQ (Configure, Price, Quote) – a Services Engine powering the CSP Quote, Order Capture and Order Management processes.

Today, Tribold powers over US$80b of products and services for our customers. Headquartered in London, and with offices in North America and Asia, Tribold was founded in 2003 and is privately held.

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