Tribold Takes To The Stage With Enterprise Product Management At Telco 2.0 Event
London, UK: November 2, 2011 – At the Telco 2.0 Executive Brainstorm in London next week event Gold Sponsor, Tribold debates how Enterprise Product Management (EPM) can deliver tangible results for Communication Service Providers (CSPs) within their customer experience strategies.
At the conference Tribold’s VP Marketing, Ernest Margitta, will be arguing the case that in order to truly optimize the customer experience, there is a vital dependency on optimizing the product experience. Margitta explains: “The product experience underpins a satisfying customer experience: the products drive a customer to engage with a service provider; the diversity and attractiveness of offers and services generate additional revenue; and the quality and consistency of the use of those products keep the customer loyal.”
Margitta will make the case for product experience in a stimulus presentation in the Customer Experience 2.0 – Rewarding loyalty, penalizing promiscuity session taking place on Wednesday, November 9th at 14.00-15.45
Tribold are a Gold Sponsor of the event and will be meeting delegates and demonstrating Tribold EPM v5 release at the conference. To prearrange a meeting with Tribold please email email@example.com
Telco 2.0 Executive Brainstorm takes place at Guoman Tower Hotel, London between the 9th and 10th November 2011.
Tribold is the world’s leading provider of Enterprise Product Management (EPM) software specifically developed for Communication Service Providers (CSPs). Tribold EPM™ is a single, integrated suite of Enterprise Product Management applications that empowers CSPs to put products at the heart of their business.
Tribold EPM™ is based on a Centralized Product & Service Catalog (CPC) and a Product & Service Lifecycle Management (PLM) solution. Dramatic improvements in product management performance enable CSPs to drive increased profit by reducing time to market, decreased cost to market, increased quality of the product management process and increased ability to support product and service innovation.
Today, Tribold EPM manages over US$64b of products and services for our customers. Headquartered in London, and with offices in North America and Asia, Tribold was founded in 2003 and is privately held.
For more information visit www.tribold.com.
Press Contact: Ernest Margitta (firstname.lastname@example.org) +44 20 7665 4000.