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UKG and Google Cloud Announce Partnership to Transform Employee Experiences with Generative AI

by Anthony Weaver

_UKG will apply Google Cloud’s large language models across its HCM
suites to deliver more powerful insights to employees and people

Google Cloud and UKG [2], a leading provider of HR, payroll, and
workforce management solutions for all people, have announced an
expanded partnership to bring Google Cloud’s generative AI (GenAI)
capabilities into the widely adopted UKG human capital management (HCM)
suites. UKG will leverage GenAI to create more powerful business
insights that transform decision making and help leaders more
effectively manage teams.

UKG is now an early partner using Google Cloud’s enterprise-grade GenAI
and large language models (LLMs) through Vertex AI, building
applications for unified search AI and conversational AI. By combining
Google Cloud’s LLMs with UKG AI models and Great Place To Work(R)
proprietary data, UKG will create more conversational interactions with
its HCM solutions, augment employee requests with more relevant business
insights, and support people managers with a deeper understanding of how
business decisions can impact employee engagement.

“We believe GenAI can be a tremendously powerful tool [3] that changes
how people go about analysing information and insights at work,” said
Hugo Sarrazin, chief product and technology officer at UKG. “Our
collaboration with Google Cloud will help employees and leaders make
better decisions, have more productive conversations, and anticipate how
today’s choices can impact tomorrow’s operations and workplace culture

UKG has a rich history of responsibly using AI across its HCM [4] and
workforce management [5] solutions in service of people, including
AI-powered analytics, sentiment analysis, real-time recommendations,
proactive reminders, long-range forecasting, and payroll anomaly

“UKG’s application of Google Cloud LLMs and GenAI is a great example of
how these technologies can streamline important but common processes at
work and tangibly improve the day-to-day experience of employees
everywhere,” said Thomas Kurian, CEO at Google Cloud. “Our partnership
to bring GenAI to more businesses will help build great,
technology-forward workplaces and ensure that teams have access to the
leading technology they want to engage with every day.”

In addition to building new workplace applications with Google Cloud’s
GenAI, UKG is now one of the first HCM suite providers in the Google
Cloud Marketplace. New and existing UKG customers can now allocate a
portion of their committed Google Cloud spend to purchase UKG suites and
other strategic UKG solutions through the marketplace.

UKG and Google Cloud have collaborated since 2016 to enable better
employee experiences. UKG HCM suites and UKG specialty products run on
Google Cloud’s trusted infrastructure and unified data platform, while
the UKG FleX technology platform [6] for UKG solutions leverages Google
Cloud to support innovation, extensibility, and advanced security.

“Our expanded partnership with Google Cloud is another chapter in our
commitment to providing organisations around the world with the
opportunity to move from a good workplace to a truly great workplace for
all,” said Chris Todd, CEO at UKG. “We are committed to exploring how
all emerging technologies, including GenAI, can enhance the workplace
experience for everyone.”

About UKG

At UKG, our purpose is people. As strong believers in the power of
culture and belonging as the secret to success, we champion great
workplaces and build lifelong partnerships with our customers to show
what’s possible when businesses invest in their people. Born from a
historic merger that created one of the world’s leading HCM cloud
companies, our Life-work Technology approach to HR, payroll, and
workforce management solutions for all people helps more than 75,000
organisations around the globe and across every industry anticipate and
adapt to their employees’ needs beyond just work. To learn more, visit
ukg.co.uk [7].

About Google Cloud

Google Cloud accelerates every organisation’s ability to digitally
transform its business. We deliver enterprise-grade solutions that
leverage Google’s cutting-edge technology — all on the cleanest cloud
in the industry. Customers in more than 200 countries and territories
turn to Google Cloud as their trusted partner to enable growth and solve
their most critical business problems.

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