Some areas well-positioned to embrace AI include written communications, with apps like Grammarly that automate writing tips and corrections; customer service, with virtual assistants and chat-bots programmed to sort and priorities inquiries and troubleshooting; performance management, with products like OnLoop that replace inefficient perfor- mance reviews with self-writing feedback summaries; and audio-visual communications, with virtual backgrounds built-into apps like Google Meet and Zoom and noise-can- celing solutions that promote focus and engagement like IRIS Clarity.
by Jacobi Anstruther, Founder & CEO, IRIS Audio Technologies