Veego to Showcase Seamless Subscriber Internet Experience Solutions at Network X — Broadband World Forum 2022

NEW YORK – October 12, 2022 – Veego Software, a cutting-edge, decision
intelligence company that endows Communication Service Providers (CSPs) with
vision and customer care automation and effectiveness, will unveil its
connected-home Customer Care and Experience optimization platform at Network
X (BBWF) Amsterdam, Oct. 18-20 in Hall 8, Stand B59.  Network X is a new
event that combines Informa Tech’s industry leading events – 5G World,
Broadband World Forum, and Telco Cloud. The event is designed to cover the
full spectrum of the telecom ecosystem, providing attendees with a truly
global understanding of the telecommunications industry in 2022.

At the event, Veego will demonstrate its powerful suite of connected-home
care solutions for CSPs.

Flagship product, Veego Engage, provides CSPs with unique, accurate, and
always-current understandings of the Customer Experience (CX) of every
internet session in every connected home. It generates, collects, and
correlates performance and behavioral data in the cloud, empowering CSPs
with the ability to quickly filter and analyze any segment of the subscriber
population over any time period. Engage reveals illuminating insights that
enable proactive initiatives, such as effective onboarding of new
subscribers and addressing problems that afflict suffering homes before they
churn.

Veego Care automatically detects internet problems in the home and analyzes
their root cause, furnishing to Customer Support Reps (CSRs) its deep and
accurate analyses along with effective resolution recommendations that
shorten support calls and satisfy subscribers with actual solutions to their
problems. Veego Care also eliminates unnecessary truck rolls and router
replacements.

Veego Active puts power into the hands of the subscribers themselves,
enabling them to understand and address many of their own internet problems,
deflecting numerous calls to Customer Care, a sore point for CSPs and
subscribers alike. Via the CSP app, easy-to-understand instructions for
experience improvement and resolution of certain problems are delivered to
user smartphones. Veego Active also educates users of every level with
level-appropriate, on-demand tutorials and a smartphone-resident internet
knowledge library.

“The Veego Suite enables Communication Service Providers to react
effectively to home-internet problems, automating or speeding resolutions,
while autonomously optimizing and personalizing subscriber experience,” said
Amir Kotler, CEO of Veego Software. “CSPs gain a very deep understanding of
the ways their subscribers use the internet, its performance in each home,
and usage trends, such as types of connected devices and apps, as well as
the ability to proactively discover and address issues that affect the
experience of any segment of users.”

About Veego Software
Veego is a cutting-edge, decision intelligence company that endows
Communication Service Providers with vision and understanding across the
entire Internet Service Delivery Chain. It automatically detects devices as
they connect and apps as they are consumed, and captures millions of
real-time data points concerning behavior, usage, performance, and more.
Veego uniquely measures the quality of experience of every internet session
in context, yielding a true reflection of how each user actually feels about
the internet service at every moment. CSPs are able to address problems –
both within and beyond the home – that plague their users, delivering a
seamless internet experience at all times. 

To learn more, please visit www.veego.io.