Dar Es Salaam, Tanzania – October 6, 2011
Vodacom Tanzania offers flexible bill payment options to its customers
Partners with Nokia Siemens Networks to introduce the first convergent charging and billing platform in Africa
Nokia Siemens Networks has migrated the existing charging and billing system of Vodacom Tanzania to its own charge@once unified* platform. As a result of a long-term, trusted partnership, Vodacom Tanzania has commissioned Nokia Siemens Networks for this project. With the charge@once unified platform, Vodacom Tanzania’s customers can now flexibly choose either prepaid, post paid or a combination of both payment options for their voice, data and SMS services. The platform also offers a wide set of pre-defined modules that can be used to create marketing campaigns with minimal efforts and more flexibility in a shorter turnaround time.
“We wanted our customers to be the first to enjoy flexibility in bill payments, and we have become the first one to implement this flexibility in Africa,” said Dietlof Mare, managing director of Vodacom Tanzania. “Nokia Siemens Networks’ exceptional delivery capabilities ensured fast rollout of flexible payment methods for all services used by our individual and enterprise customers. The new platform also significantly reduced the efforts required for the implementation of these flexible payment options.”
“With a customer base of over ten million subscribers, we are always committed to bringing world-class solutions to our customers in the Tanzanian market,” added Dietlof.
“Implementing Nokia Siemens Networks’ unified charging and billing platform is an example of Vodacom’s commitment to introduce the latest technology in the market, offering a wide range of services with flexible payment methods,” said Deon Geyser, customer team head at Nokia Siemens Networks. “The platform provides flexible bill payment options for both fixed and mobile network services for all customers.”
With migration to Nokia Siemens Networks’ charge@once unified platform, the customers of Vodacom Tanzania can now choose postpaid method for using services for business purposes, and prepaid option for private voice calls or SMS. In addition, the platform enables family contracts, where parents can opt for postpaid payment for their voice services and use their phones to recharge their children’s prepaid subscriptions.
Nokia Siemens Networks’ charging and billing platform has a variety of features including self administration, which allows customers to set bill limits and receive alerts on exceeding it. It also allows them various options for recharging their prepaid accounts. With this platform, the operator can also offer special SMS plans as well as customized tariff schemes to its subscribers for internet use.
About Vodacom Tanzania
Vodacom Tanzania Limited is Tanzania’s leading cellular network offering state-of-the-art GSM communication services to more than 10 million customers across the country. Vodacom Tanzania is a subsidiary company of Vodacom Group (Pty) Limited, South Africa.
Vodacom Tanzania has deployed state of the art technology, thereby enhancing its product portfolio and positioning itself as the market leader for any communication solution. For voice, data, leased lines, PABX connectivity, international connectivity, WiMAX solutions, remote communication solutions over satellite or banking solutions, Vodacom Tanzania addresses the need.
About Nokia Siemens Networks
Nokia Siemens Networks is a leading global enabler of telecommunications services. With its focus on innovation and sustainability, the company provides a complete portfolio of mobile, fixed and converged network technology, as well as professional services including consultancy and systems integration, deployment, maintenance and managed services. It is one of the largest telecommunications hardware, software and professional services companies in the world. Operating in 150 countries, its headquarters are in Espoo, Finland. www.nokiasiemensnetworks.com