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Westcoastcloud pulls off email recovery trick for California’s I/OMagic

by david.nunes

Westcoastcloud pulls off email recovery trick for California’s I/OMagic

UK cloud security company saves email system for retailer’s North American market

UK cloud security company Westcoastcloud came to the rescue of a business in California, USA, last weekend after it lost the entire email system for its North American market.

I/OMagic Corporation lost all connectivity to its Exchange server during a move into new offices in Irvine, CA on Friday 10 August. This left the employee’s 50 mailboxes offline with no prospect of connectivity being restored for at least week.

I/O Magic sells market-leading consumer electronic products including Portable Battery Packs, High Definition Multimedia Interface, Bluetooth and non-electronic accessories and components for tablets and smartphones throughout the North American market under its I/OMagic® and Digital Research Technologies® brand names.

Drew Robinson, IT Manager of I/O Magic, said: “This really was a disaster in the making because of the thousands of emails we receive and send out every day to customers all over the US. Westcoastcloud really did come to the rescue. Despite it being night time in the UK their Disaster Recovery team managed to archive all our emails and then put together a business mail, archiving and email filtering service so that as of Monday we were back on email and back in business.”

Marc Kelly, Head of Channel for Westcoastcloud, said: “I/O Magic uses Westcoastcloud’s web filtering product Netintelligence for its mail filtering and as a result we were able to react quickly and capture emails when the Exchange server went down. Our Disaster recovery team worked through the weekend to restore the company’s vital email services showing the benefit of our round-the-clock mission critical technical support.”

About Westcoastcloud

WestCoastCloud delivers business-critical cloud solutions for service providers of all sizes – from small niche specialists to large multinationals. Its range of cloud service solutions suits any market and any provider from consumer to ISP.

Westcoastcloud is part of AIM listed iomart Group plc, one of the UK’s leading providers of managed hosting and cloud computing services. From a single server through to complex private cloud networks, iomart specialises in the delivery and management of mission-critical hosting services, enabling customers to reduce the costs, complexity and risks associated with maintaining their own web and online applications.

For more information about Westcoastcloud visit www.westcoastcloud.com

For more information about iomart Group plc visit www.iomart.com

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