UK’S FIRST ‘HASHTAG BROADBAND’ SERVICE

 

Relish lets consumers order same-day broadband via Twitter

26.10.2016: Relish, London’s wireless internet provider, today announces the launch of the UK’s first ‘Hashtag Broadband’ service, enabling consumers to tweet ‘#GetMeOnline’ to receive broadband that very same afternoon.

Making its same-day broadband service even more accessible for consumers, Relish’s ‘Hashtag Broadband’ has been created to speed up the time it takes to get people online. The new service was launched in response to research that revealed 57% of Londoners* have to wait anywhere between three days and one month for a home broadband connection.

Usually reserved for ‘trending topics’ or categorising photos, hashtags can now be used to order broadband to homes or businesses. Relish will be undertaking a pilot of ‘Hashtag Broadband’ from the 27th – 28th October and consumers looking to trial the new service can begin their order by following Relish on Twitter, posting ‘#GetMeOnline’ @Relish and confirming their order before 12pm for delivery the same day.

Bridget Lorimer, Head of Brand and Consumer Marketing at Relish, said: “We were the first broadband company to bring same-day internet to consumers, we don’t charge our customers for unwanted line-rental, and now we’re innovating for a third time with ‘Hashtag Broadband’. The new social media-powered service makes setting up an internet connection even easier – taking just seconds to order and hours to deliver.”

For further information, please contact the Relish team at: [email protected]

The Hashtag Broadband service allows consumers to order Relish’s same-day unlimited broadband package, which is available to consumers and businesses, and is priced at £20 a month with a one-off same day delivery fee of £20. To order Relish’s same day broadband using the Hashtag Broadband service simply tweet at Relish using “@Relish #GetMeOnline” and have your order confirmed before 12pm (excludes weekends and Bank Holidays) and a new broadband hub will be delivered the same working day, via the dedicated delivery scooters, ready to plug in and start browsing the web immediately.

Users can check whether they’re in coverage at relish.net.

*Calculations for the report were carried out by CEBR using YouGov data from April 2014. All survey figures, unless otherwise stated, are from YouGov Plc.  YouGov London consumer broadband Survey – Total sample size was 1267 adults from London and the survey was carried out online.

 

Relish’s key service features:

o          Broadband delivered the same working day in central London

o          ‘Plug and play’ simple set-up

o          No need to take a phone line

o          No long contracts or hidden charges

o          Unlimited data

o          Flexible contracts

 

 

About Relish

Relish is a communications provider for Central London.  We know London’s people and businesses are always busy and on the move, so our services help them get online quickly and easily, without any hassle.

Our exclusive 4G and wireless networks mean that you can get online without needing to wait for a broadband installation guy, long contracts or unwanted landlines. From our home and business broadband services through to our Dedicated Business Internet, if you’re in need of fast internet without the kerfuffle, we’ve got you covered.

 

Relish. Broadband rebooted.