London – 5th February – Zen, the Technology Service Provider bringing peace of mind, can today reveal it has been recognized as an Amazon Web Services (AWS) Well-Architected Partner. Designed to help cloud architects build resilient, high-performing, secure and efficient infrastructure for applications, the AWS Well-Architected Framework now allows Zen customers to access a team of experts to help them with their requests, such as how to optimise costs and ensure that their environment is following security best practices.

With over five years of experience working with AWS, Zen’s expertise can help customers to get the most from AWS. One of the first customers to sign-up to AWS Well-Architected Framework from Zen, was UK online gift retailer, Prezzybox.

“We’ve been working with both Zen and AWS for a long time, but Zen achieving this accreditation takes our relationships to the next level. As an online retailer, we’re operating in an incredibly competitive environment, so our infrastructure needs to be running at a high level, particularly during peak events,” said Craig Lager, Head of IT at Prezzybox. “This means we need to be working with a company that is consistently running best practices, particularly when it comes to the cloud. Tapping into Zen’s expertise keeps us at the forefront of technological developments for future projects moving forward.”

Now with a growing number of AWS-accredited experts, Zen’s expertise in the AWS Well-Architected Framework will help it address five critical areas where customers need support along their cloud journey:

    • Security
    • Reliability
    • Performance Efficiency
    • Operational Excellence
    • Cost Optimization

Zen provides best practices expertise to its customers via a one-time AWS Well-Architected Framework engagement or through their ongoing Support & Evolve service. Each customer can also receive a bespoke managed service built around the architectural needs of their workload, resulting in unique service level agreements tailored for each business. Furthermore, due to Zen’s AWS Well-Architected Partner status, customers of the TSP are able to leverage funding from AWS to cover some of the costs of the remediation services being provided.

Protection against the increasing threat landscape

As the issue of security and data protection continues to grow in importance in boardrooms, Zen is now able to offer specialist AWS Security reviews to its customers. By completing AWS’s Partner Security Enablement Training, Zen is able to work with customers to provide a high level of security expertise, ensuring applications are being protected at all times under best practices.

“We are proud to build on our strong relationship with AWS and be recognised as an accredited AWS Well-Architected Partner,” said John Lyons, General Manager, Cloud & Hosting at Zen. “We’ve been implementing this level of best practices for a number of years, but this accreditation helps to further recognise the expertise we’re able to offer our customers. It’s an exciting time in the cloud space and we’re delighted to be able to offer the kind of bespoke service businesses want in building applications and systems on AWS.“

About Zen

Zen Internet is a telecommunications and internet service provider (ISP), providing a full range of data, voice, hosting and infrastructure services to homes and businesses across the UK.

Zen provides its customers with the capabilities they need to communicate, collaborate and thrive in a highly-connected world, all supported by a highly robust and resilient independent network.

The company delivers excellent customer service and technical support. Zen has won many awards for excellent services including PC Pro’s Best Internet Service Provider, the UK IT Industry Award for Services Company of the Year, a UK Customer Experience Silver Award for Technology & Telecoms, and was recently named a Which? Recommended Provider for Broadband Services.

Zen also provides business-grade broadband, Ethernet and data services for a wide range of large business and corporate customers.

Zen Internet employs more than 400 staff and last year (2017) generated revenues of £63.5m.

Zen is a Sunday Times 100 Best Companies To Work For.