ZTE service business scale increases by 20 percent and hits record high
18 February 2016, Shenzhen, China – ZTE Corporation (0763.HK / 000063.SZ), a major international provider of telecommunications, enterprise and consumer technology solutions for the Mobile Internet, today announced that its service business scale increased by 20 percent in 2015, hitting a record high. In addition, ZTE has signed over 177 managed service contracts worldwide, involving over 335,000 sites and 332,000 kilometres of optical outside plant (OSP) cables for operation and maintenance (O&M). ZTE is steadily improving its capabilities for managed service delivery and is currently serving over 230 million users all over the world, underlining how its service business has become an important pillar and growth point for the company.
With its deep understanding of customer demands and high-quality delivery, ZTE manages the networks for many well-known operators such as O2 (German, E-plus network), Euskaltel (Spain), Telenor (Pakistan), MTN (Uganda), H3A (Austria), DIGI (Malaysia), China Mobile, China Tower, and China Unicom. So far, the scope of ZTE’s business has covered full-service networks including the wireless, wired, bearer network and service products in Europe, North America, Middle East, Africa, Asia-Pacific and other regions. In December 2015, Connect Magazine in Europe released the results of a comprehensive network performance evaluation in the German-speaking community (including Germany, Austria and Switzerland). H3A’s network, built by ZTE, was named best network of the year in Austria for its excellent performance. In addition, this network ranked second among all wireless networks in the German-speaking community; ranked first in Austria by virtue of its voice service and shared first place with Telekom Austria A1 in German-speaking countries for data service.
Mr. Chen Fuqi, ZTE’s Assistant CEO and general manager of the Engineering Service Dept., said, “In the M-ICT (Mobile Internet) era, four trends will develop for operator networks: mobile, big data, cloud-based and network virtualisation, and the information communication technology (ICT) service field will witness intensive integration. With advanced service tools and big data analysis platforms, telecom operators will focus more on guaranteeing quality of service (QoS), improving subscriber loyalty and exploring marketing value in addition to enhancing network quality. Furthermore, new service models and business opportunities will continue to emerge in the service field, and cross-border applications will break the boundaries of operators’ traditional businesses, thereby promoting vigorous development of the ICT industry. In 2016, ZTE will further implement its M-ICT strategy to develop next-generation O&M services, RoNPM technical service, and the transparent IDC O&M service. In this way, ZTE will help telecom operators lower their operation expenditure (OPEX), build service-centric and user-centric service systems, improve service quality and explore the business value of big data to facilitate their rapid and steady transformation.”
ZTE is a provider of advanced telecommunications systems, mobile devices, and enterprise technology solutions to consumers, carriers, companies and public sector customers. As part of ZTE’s M-ICT strategy, the company is committed to provide customers with integrated end-to-end innovations to deliver excellence and value as the telecommunications and information technology sectors converge. Listed in the stock exchanges of Hong Kong and Shenzhen (H share stock code: 0763.HK / A share stock code: 000063.SZ), ZTE’s products and services are sold to over 500 operators in more than 160 countries. ZTE commits 10 per cent of its annual revenue to research and development and has leadership roles in international standard-setting organizations. ZTE is committed to corporate social responsibility and is a member of the UN Global Compact. For more information, please visit www.zte.com.cn.